Getting started as an administrator
Turn on modules, create locations, add employees and publish the first schedule.
Guides
Help center
How to get it done.
Step-by-step guides for employees and administrators. Find your topic and follow the guide from the first tap.
First check-in as an employee
Download the app, log in and clock in for the first time.
Get help
How to contact us, and what to include for the fastest possible answer.
Next
Related pages.
Getting started as an administrator
Modules, locations, employees and the first schedule.
Open pageFirst check-in for employeesThe app, login and your first clock-in.
Open pageSchedule and shift exchangePlan shifts, swap shifts and register availability.
Open pageAbsence and self-certificationReport absence, handle requests and set up self-certification.
Open pageTimesheets and correctionsApprove hours, fix mistakes and reopen periods.
Open pagePayroll and exportPayroll periods, export profiles and downloading payroll data.
Open pageMessages and notificationsSend messages, track read status and manage your notifications.
Open pageLogin and passkeyLog in, set up a passkey and reset your password.
Open pageWorking offlineWhat happens to check-ins and messages when you lose coverage.
Open pageLocations and geofenceCreate locations, set the radius and test the geofence.
Open pageA typical day in TapInnHow check-ins, shifts, absence and payroll fit together.
Open pageRoles: employee and adminWho uses the app, and who uses the portal.
Open pageFrequently asked questionsShort answers to common questions.
Open pageTroubleshootingWhat the error messages mean, and what to do next.
Open pageGet helpContact us and get an answer.
Open pageRelease notesWhat has recently been shipped.
Open pageContact
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