Log in
Email and password in the app or the portal.
Help center
Login and passkey
Faster and safer login.
How to log in to the app and the portal, set up a passkey with Face ID, Touch ID or your device lock, and reset your password.
Passkey
Face ID, Touch ID or your device lock.
Forgot password
Reset via a link sent to your email.
Details
Explained in practice.
Who logs in where
Employees log in to the TapInn app or at tapinn.app/tap/app. Administrators log in to the portal at tapinn.app/tap/portal. Both use email and password.
Set up a passkey in the portal
Go to Settings → Security and follow the passkey setup. Next time you can log in with "Log in with passkey" on the login page.
Set up a passkey in the app
Open Profile in the app and follow the setup there. The passkey uses Face ID, Touch ID or your device lock, depending on what your phone supports.
Forgot password
Tap Forgot password on the login page and enter your email address. You will receive a link by email to set a new password.
Remove a passkey
If you lose a device, the passkey can be removed from the same page where you set it up. Your account is still available with your password.
Next
Related pages.
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Need a concrete answer?
If you are evaluating TapInn or need clarification on workflow, privacy or technical frameworks, you can contact us directly.