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Frequently asked questions
Short answers, no detours.

Answers to what customers and employees ask most often when they start using TapInn.

Details

Explained in practice.

Do employees need GPS on all day?

No. Position is only used in the moment someone clocks in or out. TapInn tracks no one through the day, and breaks are stored with a timestamp only.

Do we need a payroll integration to use TapInn?

No. Approved hours are exported as a ready-made file under Payroll in the portal, so you can start without an integration and add one later if needed.

Can the same person be both an employee and an admin?

Yes. Roles are set under Employees in the portal. The app is for their own shifts and clocking in, the portal is for the team.

Will we find every feature in both the app and the portal?

No, and that is on purpose. The working day belongs in the app, setup and follow-up in the portal. The guides here show where each step happens.

How do employees get access?

Add them under Employees in the portal, one by one or with CSV import. They receive an invitation by email and set their own password.

Is the API public?

Not as an open self-service platform today. Integrations and export can be agreed, and the boundaries are described on the technical pages.

Contact

Need a concrete answer?

If you are evaluating TapInn or need clarification on workflow, privacy or technical frameworks, you can contact us directly.

hei@tapinn.no