Find your hours
In the browser app, open Profile → My hours. On iPhone, open History from Home. On Android, open History from Home or Profile. The overview shows completed sessions; a planned shift is not recorded work.
Beyond the weekly overview
Check the date, workplace, start, end and breaks. Planned and recorded time can differ. In the browser app, expand Timesheets, export and corrections for more details.
Suggest a correction
In the browser app, choose Report missing session or Suggest correction for an existing session. On iPhone, press and hold the session and choose Suggest correction, or open My corrections. On Android, use Time corrections from Profile. Give the correct times and an explanation.
Wait for processing
Submitting a proposal does not change your hours immediately. Follow its status and contact your leader if it is urgent. If you forgot to check out, report the correct end time; do not create an extra session for the same work.
If it does not work
Start with the troubleshooting guide. If you are still stuck, write to us and tell us what you tried and what happened.