Help center

Absence and self-certification
Report it, get an answer, stay on top.

How employees report absence in the app, and how you handle the requests in the portal. Self-certification is approved automatically within the quota you have chosen.

Report absence

Sickness, self-certification, vacation or leave in the app.

Handle requests

Approve or decline in the portal.

Self-certification quota

Standard 4 periods, or 24 days for IA companies.

Details

Explained in practice.

Report absence (employee)

Open Absence in the app and register new absence. Choose a type: sickness, self-certification, vacation or leave. Pick the period and submit. You can see the status of your request under Absence.

Self-certification

Self-certification covers up to 3 days and is approved automatically. You can see how many self-certification periods you have used in the last 12 months in the same view.

Handle requests (admin)

Open the absence page in the portal. Pending requests are at the top. If the request overlaps a planned shift, you get a clear warning before you approve or decline.

Set up self-certification and vacation (admin)

Go to Settings → Vacation and self-certification. Choose the standard scheme with 4 self-certification periods, or 24 days for IA companies, and set the number of vacation days for the whole company.

Absence in the schedule and payroll

Approved absence shows up in the schedule and is included in the payroll export. You never have to enter it twice.

Contact

Need a concrete answer?

If you are evaluating TapInn or need clarification on workflow, privacy or technical frameworks, you can contact us directly.

hei@tapinn.no