Start with your needs
To send hours to payroll, start with Payroll and export. It explains preparing a file for import into payroll. An export file does not mean payroll has run or the systems are connected automatically.
API access
Leaders find Integrations and API under Settings in the portal. Agree with the person connecting the systems what data and access are needed. Grant only necessary access and follow up connections that are no longer needed.
Confirm support first
Do not assume a payroll or accounting system is already connected just because it imports files. Contact TapInn to confirm the supported format and setup for your system. Technical documentation is available under API documentation.
Check the result
Check the period, employees and hours in the receiving system before proceeding. If something fails, keep the error message and contact the integration owner or TapInn. Never send API keys, passwords or payroll files in an ordinary support message.
If it does not work
Start with the troubleshooting guide. If you are still stuck, write to us and tell us what you tried and what happened.